The system underneath the voice.
Every service business loses revenue at the same three places: the calls that don't get answered, the leads that don't get followed up, and the dollars that disappear without anyone noticing. The platform fixes all three. Voice is the entry point — what you actually buy is the system that runs underneath it.
01 — Capture
Every call. Every text. Every after-hours moment.
Most service businesses lose more revenue to missed inbound than to any other operational gap. The platform answers every call instantly, qualifies on the spot, and routes intelligently — whether it's a furnace-out emergency at 9pm or a maintenance question at 2pm. The phone stops being a leak.
Inbound voice that doesn't sound like a robot.
The AI receptionist answers in under three seconds, gathers structured data (name, address, phone, issue, urgency, equipment), and routes the call based on what it heard. Customers don't think they're talking to AI. They think they got through to someone competent.
Missed-call recovery in fifteen seconds or less.
If a call drops, doesn't answer, or hangs up early, the system texts the customer within fifteen seconds offering to book a callback. The single highest-ROI feature for service businesses — typical recovery rates put thousands of dollars per month back on the board.
Smart routing without the dispatcher.
Emergencies escalate to the on-call tech. Qualified leads create CRM records and notify sales. Maintenance questions get scheduled. Tire-kickers go to a callback queue. The system makes the routing decisions your office manager used to make — faster and without the bottleneck.
Feature Breakdown
Capture Layer
- Answer Speed< 3 seconds
- Coverage24/7 / 365
- LanguagesEnglish, Spanish
- Data CapturedStructured per call
- CRM SyncServiceTitan, Housecall Pro
- Missed-Call RecoverySMS in < 15s
- Routing LogicCustom per business
- Escalation PathsEmergency · CRM · Queue
Integrates With
ServiceTitan · Housecall Pro · Jobber · FieldEdge · Salesforce · HubSpot · Google Calendar · Twilio · Webhooks (custom)
02 — Follow Up
The leads your office doesn't have time to chase.
Most operational leakage doesn't happen in real time — it happens in the days after. The estimate that sits in someone's inbox. The maintenance customer who hasn't been called in eighteen months. The dropped lead from a Facebook ad that no one followed up on. The platform handles all of it automatically, with voice and SMS that re-engage at the right cadence.
Estimate follow-up that actually happens.
When a quote goes out, the system tracks it. Forty-eight hours later it follows up by SMS. Seven days later by voice. The customer gets a real conversation about whether they're ready to book, what's holding them back, or whether they need financing. The estimate either closes or gets honestly removed from the pipeline.
Maintenance reminders that drive recurring revenue.
Customers who haven't had service in six months get a seasonal reminder. The voice agent books the appointment on the spot. For any recurring-revenue service business, this is the difference between a customer who leaves and a customer who renews — and it requires zero office labor to execute.
Stale-lead revival at scale.
Every CRM has a graveyard of old leads marked "didn't close" from six, twelve, eighteen months ago. The platform runs them through outbound campaigns with appropriate messaging. The conversion rate is lower than fresh leads — but the cost is near-zero, and the recovered revenue compounds quietly every month.
Feature Breakdown
Follow Up Layer
- ChannelsVoice + SMS
- Quote Follow-Up48hr / 7day cadence
- Maintenance CadenceSeasonal · Custom
- Stale-Lead Revival90 / 180 / 365 day cohorts
- Conversation LengthAverage 2-4 minutes
- ComplianceTCPA-aware opt-out
- CRM UpdatesStatus synced live
- Campaign ReportingPer-cohort attribution
Integrates With
ServiceTitan · Housecall Pro · Jobber · Twilio · Mailchimp · ActiveCampaign · Webhooks (custom)
03 — Report
The dollars you would have lost. The ones you didn't.
Most operational improvements fail because no one can see them working. The platform reports continuously on what was captured, what was recovered, and the revenue that would have walked out the door. You stop guessing whether AI is paying for itself — you watch it pay for itself in real time.
Communication metrics.
Every call answered, missed, recovered, escalated, routed. After-hours volume vs. business-hours volume. Average answer time. Average qualification time. The basic operational telemetry your business has never had visibility into.
Lead and conversion metrics.
Leads captured by source, qualification rate, booking rate, deal value distribution. Where the platform is producing — and where it's not. Per-source attribution shows you which marketing channels are actually working.
Revenue recovered.
The number that matters most: dollars on the board that would have been lost to missed calls, unfollowed estimates, and lapsed maintenance customers. Calculated continuously, attributable to specific events, defensible in front of a skeptical partner or CFO.
Sample Report — Last 30 Days
Calls Answered
847
↑ 23 vs prior 30 days
Leads Recovered
62
↑ 14 vs prior 30 days
Revenue Recovered (est.)
$18,400
↑ $4,200 vs prior 30 days
Sample data shown. Real reports reflect your operation.
You can keep losing revenue to your phones. Or stop.
A 30-minute demo shows you what the system actually does on a call from your business. No commitment, no scripted reel, no slide deck. If we're not a fit, we'll tell you.
Book a Demo →